My Heating Engineer Limited

"Absolutely delighted with the service I received from James and Nathan. In the past I've always been stressed when calling for boiler repairs because of how vague they can be about costs and time, but these guys kept me informed about every detail about the repair, making sure I was happy with everything during and after the service. The communication, the empathy they showed towards my family as well as the impeccable job they did is one of the best experiences I've had from a business."

"James provided an excellent premium strip-down service on my boiler. It hadn’t been serviced in years and was having issues with a loud booming sound and overheating. James was professional, transparent, and clearly very knowledgeable. He even accommodated a late appointment after 4 PM and went the extra mile by providing a Fernox F3 system cleaner to help keep the pipework efficient. It is great to find such an honest and reliable professional in Liverpool.5 stars! Highly recommended!"

"If your boiler is going to break down, it’s guaranteed to happen on a weekend or over a Bank Holiday weekend - C’est la Vie. Anyhoo - I phoned and spoke to James on Tuesday 7th April, and explained the issue with the boiler. He checked I had a working electric shower and alternative heating in the first instance and then logged a ticket request for a call out on Wednesday 8th April, explaining it would be late afternoon due to workload. He turned up as promised, opened up the boiler and saw instantly what the problem was, explaining the cause and how he was going to fix it. He had it all done and dusted in 20 mins for an amazing price, way below what I was expecting it to be. An amazing service that I can’t praise or recommend highly enough, so much so, I signed up for their boiler insurance cover! Save the number people - you will not be disappointed!"

"James has been brilliant. I told him about the problems my 86 year mum was having with her boiler and he went above and beyond, fitting mum in quickly so she didn't go without hot water and heat for long. Excellent service, with trustworthy and quality work. I cannot recommend this company enough."

"I recently had my boiler serviced and was very pleased with the overall experience. The booking process was straightforward and easy to complete. The online system was very user-friendly, allowing me to choose a convenient date and time. After placing the booking, I received prompt confirmation. I later contacted the company with an additional query about two issues I had noticed with the boiler, and they responded quickly to confirm they would also investigate these during the visit. On the day of the appointment, I received a message confirming their arrival window. The engineer, James, arrived with an apprentice — both were friendly, polite, and highly professional. They listened carefully to the issues I described, diagnosed the problems quickly, and fixed both faults straight away before carrying out a thorough extended annual service. I was particularly impressed by their attention to detail. They clearly took their time to ensure the boiler was fully serviced and even carried out a walk-through check of all the radiators. Although there is one remaining issue, they explained it clearly and provided me with practical options for resolving it. Overall, I was very pleased with the professionalism and quality of service. I would happily recommend this company to anyone needing a routine boiler service or help with home heating issues."